Filter by
  • Lillian M

    NEW ROCHELLE, NY | 2025 Chevrolet Trailblazer
    Confirmed Service Review
    August 15, 2025
    I would like to preface this by saying that this car was purchased brand new in March 2025. I have never experienced such poor service and incompetence from a dealership service department in my life. Since July 9, my Chevy has been in and out of their shop three times (soon to be four) for serious transmission and electrical issues—none of which have been resolved. The car first broke down when the transmission started sticking and couldn’t get over 20 mph. After nine days in the shop (with no loaner vehicle, despite the fact that I rely on my car for work travel and to care for my elderly father), I was told bolts were loose in the transmission and there was a leak. I used the car once, left for work, and within a day of driving again, the issues came back worse—screens flashing, car refusing to move. From there, it became a cycle: drop off the car, get vague or delayed updates (sometimes a week late), pick it up with no real repair done, and have it break down almost immediately. I’ve been told there’s “no leak” even though fluid is mysteriously low, that it’s just a “communications” issue, and now, as of August 14, the screens are going black while I’m driving. This is clearly unsafe and still unresolved. At this point the lack of urgency, accountability, or basic communication from Chevy’s service team is shocking. I expect better from any brand—let alone one that advertises dependability. If you value your time, your money, and most importantly your safety, think twice before trusting your vehicle to Chevy’s service department.
  • Christina R

    NEW WINDSOR, NY | 2026 Chevrolet Trailblazer
    Confirmed Sales Review
    July 31, 2025
    Joselyn was so amazing! She was knowledgeable, and she ensured that if she didn’t know the answer she would find out. She was patient and kept us informed the whole process through. We are happy with our new ride, and I wouldn’t have it any other way.
  • Vernon H

    BEDFORD HILLS, NY | 2025 Chevrolet Trax
    Confirmed Sales Review
    June 19, 2025
    Everything was prompt the staff was professional and knowledgeable.
  • Bridget D

    YONKERS, NY | 2022 Chevrolet Spark
    Confirmed Service Review
    May 17, 2025
    I had a wonderful experience. Extremely grateful to all involved.

    Response from NEW ROCHELLE CHEVROLET

    May 19, 2025
    We strive for 100% satisfaction, and it is great to see you had such a positive experience at New Rochelle Chevrolet - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Lahcen O

    BRONXVILLE, NY | 2024 Chevrolet Suburban 1500
    Confirmed Service Review
    April 2, 2025
    Great service
  • Brian D

    NEW ROCHELLE, NY | 2024 Chevrolet Equinox
    Confirmed Service Review
    March 17, 2025
    It was easy to book a time, it started at the appointed hour and was finished in a timely manner. Plus the staff was very attentive and friendly
  • Mary F

    YONKERS, NY | 2022 Chevrolet Trailblazer
    Confirmed Service Review
    March 16, 2025
    everything is fine

    Response from NEW ROCHELLE CHEVROLET

    March 17, 2025
    Mary, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
  • Tyrone R

    MOUNT VERNON, NY | 2025 Chevrolet Equinox EV
    Confirmed Sales Review
    February 18, 2025
    Had a good experience with Anthony-sales. Good and detailed customer service.
  • Ken H

    NEW YORK, NY | 2025 Chevrolet Equinox
    Confirmed Sales Review
    February 17, 2025
    The team took great care
  • Jilhani A

    BRONX, NY | 2025 Chevrolet Suburban
    Confirmed Sales Review
    February 14, 2025
    Really nice and straight forward