Reviews

Car has only been serviced by New Rochelle technicians and car is in excellent condition

The salesman (Anthony P) was very helpful and accommodating as well as getting me exactly what I was asking for. Since I was trading in a truck that General motors has a big problem with (transmission parts) I asked for a new vehicle and no extra money. He and the staff made that happen. I hope the transmission problem is not system wide.

Satisfactory

I cannot judge the quality of the mechanical work, that was very simple...just oil and filter change. But the experience as a customer was unsatisfactory. The appointment was confirmed only two days in advance. Upon arrival I was told to be patient as being July 3rd. the facility was understaffed. The two concerns / consultations I had were partially answered stating there are no GM bulletins treating those issues, and because reportedly on that day there was no Corvette specialist on duty I was advised to go some other day. So why was a Corvette ordinary service scheduled for that date ?). Finally the waiting room experience was "third world" level. Like a hidden corner, old fashioned, uncomfortable, no amenities like just coffee or tea. I also own vehicles from other brands, and this facility is "ages" away from BMW's state of the art facility in Port Chester, and also Jeep's in Elmsford. It is not that far from Ford's in Scarsdale.

My service advisor was pleasant and professional.

Never ask a question you don’t want a truthful answer to. I found it impossible. I bought a new top for my Camaro, which cost nearly $1950. They told me to bring it in on a certain day which I did thinking that I would get it back that day at 5 PM no one told me that you have to send it out for a minimum of two days. In addition to that two months later after being on the waiting list for eight weeks for a loaner car I never moved higher than third from getting one. I felt as though I was getting the runaround and received poor care. I am sorry that I had such an experience and will never go back to New Rochelle Chevrolet for service again. Gil Castagna

The team always makes sure my traverse is taken care of. Happy 4th to the service team 🇺🇸

Juan was exceptional in his exchange with me. Unfortunately, the price I was quoted increased $40 a month once I arrived at the dealership with my 2023 lease trade in. I was told it needed tires when my vehicle only had 23,000 miles on it and was inspected 3 weeks ago??? The sales manager Mike made me aware of the increase! But Juan is by far the best salesman this 72 year old senior citizen has ever dealt with! I will recommend Juan to all my family and friends!! Bottom line … I love my new car!

John was helpful and responsive

Is a good service